Privacy Policy.

Privacy Policy (Including SMS/Text Messaging Policy)

Coppes Pest Solutions, Inc.
Burlington, Iowa
Last Updated: March 13, 2026

1. Introduction

Coppes Pest Solutions, Inc. (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, and safeguard personal information obtained through our website and pest control services.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide

We may collect personal information when you:

  • Request a service quote
  • Schedule pest control services
  • Contact us by phone, email, or website form
  • Subscribe to notifications or updates


Information collected may include:

  • Name
  • Phone number
  • Email address
  • Service or billing address
  • Payment information
  • Description of pest issues


Automatically Collected Information

When visiting our website we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Website usage data


This information helps us improve our website and customer experience.

3. How We Use Your Information

We use personal information to:

  • Provide pest control services
  • Schedule inspections and treatments
  • Communicate with customers
  • Send appointment reminders
  • Process payments
  • Improve our website and services
  • Comply with legal obligations


We do not sell or rent personal information to third parties.

4. SMS / Text Messaging Policy

Consent

By providing your phone number to Coppes Pest Solutions, Inc., you agree that we may send you text messages related to:

  • Appointment confirmations
  • Service reminders
  • Technician arrival notifications
  • Billing notifications
  • Customer service communications


Message frequency may vary.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier plan.

Opt-Out

You may opt out of receiving SMS messages at any time by replying:

STOP

Once you opt out, you will receive a final confirmation message and will no longer receive text communications.

No Third-Party Marketing

Mobile phone numbers collected for SMS communications will not be sold or shared with third parties for marketing purposes.

5. Information Sharing

We may share limited personal information with trusted service providers such as:

  • Payment processors
  • Scheduling software providers
  • Website hosting companies
  • Pest control technicians performing services


These partners are required to maintain appropriate data protections.

6. Data Security

We implement reasonable security measures to protect personal information. However, no internet transmission can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information where permitted by law


9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact Information

Coppes Pest Solutions, Inc.
Burlington, Iowa

Phone: 319-754-6683
Email: info@coppespest.com